published journal article A Real-Time Expert System Approach to Freeway Incident Management Transportation Research Record Publication Date January 1, 1990 Author(s) Stephen Ritchie, Neil Prosser Suggested Citation S.G. Ritchie and N.A. Prosser (1990) “A Real-Time Expert System Approach to Freeway Incident Management”, Transportation Research Record, 1320, pp. 7–16.